Terms of use for electronic services

1. CONTENT AND TERMS OF USE OF KUUSAKOSKI 'S ELECTRONIC SERVICES

These general terms of use for electronic services (Terms of Use) are applied to the electronic services (hereinafter collectively the Services and each service separately the Service) offered by Kuusakoski Oy (Business ID: 1589236-3) and its subsidiaries and affiliates that have referred to these Terms of Use (Kuusakoski), and to the use of the Services. By logging in to the Services, you agree to these Terms of Use.

Some Services may only be used by approved contractual partners as authenticated users.

At the time of publication of these Terms of Use, the Services are:

Customer Portal
ELV
Kunta-autot vehicle information system
eService
Turvaroskis secure containers
Sulo

In addition to these Terms of Use, the Services are subject to an agreement between the parties and any service-specific general terms available www.kuusakoski.com/legal. By continuing to use the Service, the User confirms that he/she accepts the above-mentioned terms and conditions and complies with them.

2. THE RIGHT TO USE THE SERVICE AND USER RESPONSIBILITIES

A registered user (User) has the right to use the Service in accordance with these Terms of Use and any service-specific terms in compliance with law and good practices. The User uses the Services at his/her own expense and responsibility. Kuusakoski does not grant the User any other rights than those provided in these Terms of Use.

If the User of the Service acts in the name of or on behalf of a legal person, the said legal person is responsible for the User's obligations. The Services may only be used on behalf of a legal person by a person duly authorised to represent said legal person.

The usernames and passwords used for the Services, as well as any codes associated with the use of the Services, are personal and may not be disclosed to third parties. Each User must have their own account for the Services. The User is obliged to keep all usernames, passwords and other codes secret and prevent third parties from accessing them.

If a password or a code is lost or there is reason to suspect that an unauthorized person has gained knowledge of the User's password or code or has otherwise gained access to the User's user account, Kuusakoski must be immediately notified at: asiakaspalvelu@kuusakoski.com. The User is always responsible for the actions carried out with their user IDs with regard to Kuusakoski, its subcontractors and third parties, until the User has sent a notification about the need to close the user ID to the aforementioned address.

Each Service User may only have one user account for the Service. When registering for the Service, the User must provide the correct and up-to-date information requested in connection with registration. In order to use the Service, the User receives a password and a username, which are used to log in to the Service.

The User is responsible for all information he/she enters into the Services, its accuracy and the forwarding of the content of the information. The User is responsible for the accuracy and up-to-dateness of his/her information in the Services. The User confirms that he/she complies with the regulations concerning the processing of personal data and that he/she only discloses to Kuusakoski such personal data that the User has the right to disclose.

Intangible rights 

The Services and their content are intellectual property of Kuusakoski and possible third parties. All intangible rights, such as copyrights, trademark rights and patents, as well as the segments of the Services, websites and their content (texts, images, graphics and diagrams, as well as figures, prices and schedules) are the property of Kuusakoski or possible third parties. Kuusakoski grants the User a revocable, non-exclusive and limited right to use the Services in accordance with the Terms of Use. The User will not be entitled to assign, copy, forward, modify or use the Services or their content otherwise than as set forth in the Terms of Use.

Images and data may only be printed and copied for separately agreed use, e.g. for removal notifications, scrapping certificates and towing pickups.

3. KUUSAKOSKI 'S RIGHTS AND OBLIGATIONS

Kuusakoski makes reasonable efforts to produce a reliable system, and as a rule the Services are available 24 hours a day. Kuusakoski is constantly developing the Services and therefore changes may be made to them. The User of the Kuusakoski Services understands and accepts that the development, modification, publication of new Services and the discontinuation of all or part of the Services take place at the sole discretion of Kuusakoski.

The Services are provided “as is” and Kuusakoski does not guarantee the accuracy, usability or reliability of the Services.

Kuusakoski will not be liable for any damage caused by interruptions in the functioning of the Services caused by technical failures, maintenance, updates, communications network, Internet network outages or other possible circumstances.

Kuusakoski assumes no responsibility for other websites with a link to or from its website, nor for their content, functionality, material or any other similar matter.

Misuse of the Services

Any misuse of the Services and / or their content or, for example, the filing of fraudulent vehicle removal notices, is prohibited and may result in liability for damages and / or criminal liability. Kuusakoski reserves the right to block access to all Services, their content or parts of them from persons who Kuusakoski deems to have violated these Terms of Use or to have misused the Services.

Storage of data and processing of personal data

Kuusakoski stores the data stored in the Services for as long as the storage of the data is necessary for the purpose of data processing or required by applicable legislation. More detailed information on the storage of data can be found in Kuusakoski's privacy policies.

Kuusakoski collects and processes the User's personal data in connection with the Services as set out in Kuusakoski’s privacy policy. The User confirms that he/she has received and accepted Kuusakoski’s privacy policies, which are available at: www.kuusakoski.com/legal.

Consequences of non-compliance with the Terms of Use

Kuusakoski has the right to remove or block any material in the Services that, in Kuusakoski's assessment, violates the rules and principles specified in these Terms of Use. In addition, Kuusakoski has the right to lock or delete the User's user account if the User breaches his/her obligations arising from these Terms of Use or other terms applicable to the Services. Kuusakoski also has the right to lock and/or delete the User's user account if the User has not logged in to the Services within the last 12 months.

Changing the Terms of Use

Kuusakoski has the right to unilaterally change these Terms of Use at any time. Kuusakoski will submit a notification of changes to the Terms of Use separately in a manner it deems appropriate, such as by email or via the Services.
The User accepts the changes by continuing to use the Services.

4. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms of Use are governed by Finnish laws. Any disagreements will primarily be resolved and agreed on through negotiations. If no resolution is reached in the negotiations, any dispute arising from these Terms of Use and / or (unless otherwise agreed between the parties in the agreement) the Services will be finally settled by arbitration by one arbitrator in accordance with the Arbitration Rules of the Central Chamber of Commerce. The place of arbitration is Helsinki and the language used is Finnish.

If the User is a consumer (as defined in the Consumer Protection Act 1978/38, as amended), the User may take the dispute to the district court within whose jurisdiction the User has his or her domicile or habitual residence. In addition, the consumer has the right to request a resolution recommendation from the Consumer Disputes Board. More information: https://www.kuluttajariita.fi/en/

Questions? You can contact us at asiakaspalvelu@kuusakoski.com