We disable 020 business numbers in Finland
We have listened to our customers and will disable company phone numbers starting with 020.The change will be effective as of the 15th of February 2022.
The change concers the telephone numbers of our employees and service points in Finland. The switchboard number for Finland will remain the same. The number is +358 (0)20 781 781.
The 020 numbers have caused additional cost for the callers. Therefore, we will instead only use mobile phone numbers.
"We want our customers to be able to call us at no extra cost."
"We want our customers to be able to call us at no extra cost. The one-number model is also clearer. The fact that a customer sees a different number when receiving a call from us, depending on the time of the day, has caused challenges", says Timo Saarelainen, Sourcing Director in Finland.
Please note that the calls to 020 numbers will not be redirected after the 15th of February.